ELEKS Software Project Management Office is looking for a Program Manager in our Chicago, US Office
About Position:
We are looking for a Program Manager to work full time at our client’s office in Chicago. We provide services to the biggest companies in the finance and insurance industry by building enterprise software platforms and applications.
About Project:
- Extreme programming methodology
- Health insurance area
Responsibilities:
- Use different Project Management tools. Schedule activities management plan. Make Project management plan, Cost management plan, Team charter, Project resource management plan, Risk management plan, Communication management plan, and Procurement management plan
- Manage program status, including KPIs, SLA, deliverables, project statuses, and road-maps. Ensure quality inspections are carried out as required. Analyze results and troubleshoot problem areas
- Manage people. Coordinate team members’ activities and communicate regular updates from customer management to the team, organize face-to-face communication with all team members, involve team members in decision-making process, account for team members career development plans, and salary negotiations
- Act as a mediator between stakeholders and team members. Participate in cross-project planning to resolve conflicts in project priorities and constraints
- Communicate client’s mid-management, organize weekly reports, feedback sessions
- Build, develop, and grow positive relationships with clients, identify opportunities to grow business and deepen partnership. Turn opportunities into the projects or solutions and make sure they bring planned benefits to the program
- Recognize areas for improvement and communicate them to senior management to ensure continual improvement
- Build a knowledge base of each client’s business, organization, and objectives
- Develop and manage program road map and benefits to the company
Requirements:
- 5+ years of experience in project management
- Work permit in the USA and/or citizenship
- Strong communication, presentation, and customer service skills are mandatory
- Experience in managing large and complex projects (20+ people, 12+ months project duration)
- Experience in managing multiple projects at the same time
- Experience in technical projects
- Technical skills in software engineering
- Understanding of insurance and finances would be a plus
- Excellent knowledge of specialized project/program management software (MS Project, etc.)
- Proficient knowledge of program and project management principles and practice, as well as business process, operations, and metric definition best practices
- Expertise in resource, time, and cost management
- Exceptional planning and organizing skills
- Ability to elicit cooperation from a wide variety of sources, including management, functional offices, clients, and other departments
- Good conflict management skills, ability to address challenges directly in a constructive manner in order to resolve issues quickly
Personal characteristics:
- Good communication skills, ability to lead stakeholders to smart choices
- Determination to succeed, strategic thinking
- Proactivity and ability to motivate themselves and others
- Strong business aptitude
- Self-confidence, comfortable communicating with executive management, cross-functional teams
- Collaboration, appreciative style of management and engagement with others
What will you get with ELEKS
- Above average compensation and competitive Social package
- Close cooperation with a customer
- Business trips
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with low level of bureaucracy
ELEKS is a global vendor of software solutions and software engineering services. The company established in 1991 and currently has over 900 employees. We have development centers in Ukraine and Poland and representative offices in the USA and UK. We work with a number of clients from the IT, Financial Services, Media, Entertainment, Local Government, Healthcare, Legal and other sectors.
