ELEKS is looking for a Delivery Manager in all our locations and remotely.

Job Summary

Develop and manage a delivery sub-unit through ensuring customer satisfaction, meeting revenue and margin targets, supporting the delivery team, and providing value-add to the client by helping meet the client’s business objectives through IT.

Mandatory Requirements

  • 7 years of experience in IT
  • 5 years of experience managing projects or leading teams in multiple technologies and functions required, prior experience as a project manager for mid-large projects
  • Experience in working with different types of projects (different size and cooperation models)
  • Advanced English

Main Responsibilities

  • Monitor and maintain effective financial and project progress forecasting, and report as appropriate. Ensure project delivery KPIs are met by the projects within sub-unit
  • Analyze financial data and seek ways to minimize expenses and maximize revenue
  • Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team
  • Supervise project managers to ensure current projects are as per customer expectations, on time, on budget, and quality
  • Provide project managers with assistance and guidance required for successful project delivery
  • Work with project managers to ensure there are no critical issues or major risks on the projects. Help facilitate issues or risks resolution within the Company
  • Monitor delivery status of the projects within sub-unit, and escalate issues and risks to the proper stakeholders whether required
  • Validate project charters and participate in the project charter authorization sessions within sub-unit
  • Establish a strategic partnership and participate in building and maintaining strong and long-term relationships with each client within the business unit, in close cooperation with Account Managers
  • Monitoring business changes at client site and working together with Project Manager and Account Manager to create project development plans and additional engagement opportunities
  • Review proposal and SoW for upsales on the accounts within sub-unit
  • Participate in Project Manager acceptance interview
  • Monitor performance and motivation of project managers within sub-unit, setting goals for project managers
  • Ensure that team maintains high level of competence and operational excellence
  • Set up effective cooperation with functional offices to ensure delivery unit growth and development
  • Cooperate with PMG to ensure the company’s processes are followed by project teams, proactively identify any delivery issues concerning people, process, technology or infrastructure and work with the project team to fix them. Generate and drive ideas for continuous business development
  • Initiate and drive delivery processes improvements
  • Assist in gathering structured information related to the projects within sub-unit
  • Together with the Account Manager proactively work on new cooperation opportunities and develop business with the new clients
  • Monitor and control clients’ satisfaction with provided services and keep it at high level according to the company standards
  • Specialized knowledge Knowledge and actual experience of working in an IT offshore business model. Experience of working in IT onshore business model is a plus
  • In-depth knowledge of project management methodology and tools
  • Good understanding of development processes, quality and testing best practices
  • Understanding of project financial side, pricing model, and billing procedures

Personal Characteristics

  • Initiative and pro-active position
  • Sense of responsibility
  • Ability to work under tight timeframes
  • Analytical mind
  • Self-improvement potential
  • Team management and leading skills
  • Process- and result-oriented vision
  • Ability to deal with difficult personalities
  • Ability to deal with difficult/unexpected situations
  • Savvy in handling office politics Negotiation skills
  • Self-promotion skills
  • Ability to work in a team and as an individual

What will you get with ELEKS

  • Above average compensation and competitive Social package
  • Close cooperation with a customer
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Projects from scratch
  • Team of professionals
  • Dynamic environment with low level of bureaucracy
  • Medical insurance


ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,600+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Viktoriya Romanyshyna
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