Senior Customer Support Engineer (L3)

ELEKS Customer Support Office is looking for a Senior Customer Support Engineer L3 in Argentina.


Our customer is a technology software and consulting company. Customer services are used by some of the largest insurance companies worldwide, which benefit from the market disruption ground-breaking capabilities it gives them. Customer headquarters is in the City of London, with offices in Paris, Brussels, and the USA. The project is a technology platform that helps non-life and life insurers across their modelling platforms, including capital, pricing, reserving, life cashflow modeling, economic evaluation, risk and data cleaning.


  • 5+ years of relevant experience
  • Good knowledge of Azure cloud stack
  • Good understanding of Windows stack
  • Knowledge of C# (preferable)/Python
  • Hands-on TSQL XP on the middle level
  • Experience in communications with customer or support work
  • Upper-Intermediate English (written and spoken)


  • Operational support: responding to system issues and troubleshooting them quickly to minimize any negative impact on system performance and user experience
  • System health monitoring and logs to ensure they are effective
  • Code changes: conducting code reviews to ensure code quality and consistency
  • Process improvement and implementation: identifying opportunities for improving existing
  • processes and implementing new ones to enhance system performance, efficiency, and reliability

What will you get with ELEKS

  • Close cooperation with a customer
  • Challenging tasks
  • Competence development
  • Team of professionals
  • Dynamic environment with low level of bureaucracy


ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Mariia Sadovska
Recruiter Contacts
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