Salesforce Administrator

ELEKS Software Engineering and Development Office is looking for a Salesforce Administrator in Argentina.

Our customer is a well-known financial advisor company from the USA that has been providing its services since 1974.
The project is a platform that allows brokers to organize the entire working process with their clients: synchronize with the exchange according to the data, create reports etc.

REQUIREMENTS

  • 3 years of experience in Salesforce environment performing administration or development work
  • Solid experience supporting enterprise-class applications in engineering or administrative roles.
  • Experience in Sales Cloud and Service Cloud, AutoRABIT for deployments, Outlook plugin
  • Demonstrated ability and experience in the entire service development lifecycle with the right mix of monitoring, alerting, and tracking.
  • Ability to translate business requests into data insight reports.
  • Strong commercial and data mindset to work closely with the data and information in the business.
  • Ability to perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Ability to configure Salesforce systems for optimized integrations.
  • Ability to deploy new Salesforce integrations and support linking Salesforce with other business data sources for end-to-end customer view.
  • Outstanding communication skills and confidence in working collaboratively and positively with employees and customers.
  • Upper-intermediate level of English.

Responsibilities

  • Provide key support in the development, maintenance, and administration of the Salesforce system and database.
  • Drive best practices in Salesforce data entry and maintenance within the business.
  • Be responsible for Salesforce data input, quality, and integrity processes.
  • Support the integration and maintenance of Salesforce data with other data sources and work with the data pod.
  • Administer and support Salesforce database daily; manage user setups, roles, profiles, workflows, and groups.
  • Build routine and ad hoc custom reports and dashboards in line with business demand.
  • Configure Salesforce data exports, which can be imported into the downstream data warehouse.
  • Develop training and support documentation for users and deliver Salesforce training to less experienced staff members.
  • Promote a data-driven culture in the organization and play an active part in supporting the work of the data pod.
  • Proactively engage stakeholders to identify areas for improvement that align with growth and retention goals.
  • Interact professionally with a diverse group of executives, managers, and subject matter experts.

What will you get with ELEKS

  • Close cooperation with a customer
  • Business trips
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Projects from scratch
  • Team of professionals
  • Dynamic environment with low level of bureaucracy
  • Medical insurance

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Tetyana Slyusarchuk
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