Middle Information Developer

ELEKS Information Development Office is looking for a Middle Information Developer in our Lviv or Kyiv location.


Our customer is a Canadian not-for-profit Producer Responsibility Organization (PRO) that will work with leading tire manufacturers and an extensive network of service providers to create a sustainable tire management system. It is the largest PRO who will help their customers responsibly manage and recycle EOL tires and help them meet their legislative obligations.


  • Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
  • Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
  • Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
  • Communicate the status of documentation tasks in progress to ensure timely delivery
  • Interview subject matter experts to obtain ongoing details on the projects
  • Create documentation templates for various document outputs
  • Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
  • Create various types of video documentation under supervision of senior staff
  • Implement and support single-sourcing, structured authoring, and minimalism
  • Create documentation interactivity elements (index, hyperlinks, related topics, etc.)
  • With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product
  • Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
  • Follow all stages of documentation development and provide high-quality results
  • Translate technical texts that require minor review and editing from senior staff
  • Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS
  • Take active (or passive) part in competence development events of IDO
  • Take part in coaching and mentoring of the junior staff

Specialized knowledge

  • Understanding the software documentation specifics
  • Deep knowledge of software terminology
  • Understanding of the main principles of single sourcing
  • Good knowledge of HTML, XML, and CSS
  • English – Advanced and higher
  • Experience creating documentation in MadCap Flare or RoboHelp
  • Experience in documenting business processes, infrastructure, technical side of systems would be a plus


  • Master Degree in Applied Linguistics, Philology, IT, or a Technical Writing/Technical Communication Certificate


  • 2+ years of experience in Information Development/ Technnical Writing/ Technical Communication

What will you get with ELEKS

  • Above average compensation and competitive Social package
  • Close cooperation with a customer
  • Challenging tasks
  • Competence development
  • Projects from scratch
  • Team of professionals
  • Dynamic environment with low level of bureaucracy
  • Medical insurance


ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,500+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Marta Dzedzinska
Recruiter Contacts
Apply via Linkedin

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