ELEKS Information Development Office is looking for a Technical Writer in Poland, Croatia, Estonia.

REQUIRMENTS

  • More than 1,5 years in the Information Development/Technical Communication/Technical Writing field
  • Advanced or Proficiency English
  • Ability to show the portfolio of documentation samples or perform the practical test task
  • Extensive experience with producing various deliverables: user manuals, help systems, technical/operations manuals, API documentation, knowledge bases, video tutorials, etc.
  • Extensive experience with professional tools like MadCap Flare or ATCS, Camtasia, or Storyline
  • Experience starting documentation projects from scratch
  • Outstanding communication and presentation skills
  • Initiative and proactive

RESPONSIBILITIES

  • Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff.
  • Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff.
  • Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO.
  • Communicate the status of documentation tasks in progress to ensure timely delivery.
  • Interview subject matter experts to obtain ongoing details on the projects.
  • Create documentation templates for various document outputs.
  • Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems.
  • Create various types of video documentation under supervision of senior staff.
  • Implement and support single-sourcing, structured authoring, and minimalism.
  • Create documentation interactivity elements (index, hyperlinks, related topics, etc.).
  • With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product.
  • Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements.
  • Follow all stages of documentation development and provide high-quality results.
  • Translate technical texts that require minor review and editing from senior staff.
  • Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS.
  • Take active (or passive) part in competence development events of IDO.
  • Take part in coaching and mentoring of the junior staff.

What will you get with ELEKS

  • Above average compensation and competitive Social package (https://careers.eleks.com/benefits/)
  • Competence development
  • Team of professionals
  • Dynamic environment with low level of bureaucracy

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Olena Mukha
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