Chicago, US

ELEKS is looking for Account Manager in our USA location

Job Summary:

Build and maintain strong and long-lasting relationships with assigned clients and ensure high quality of business cooperation during the entire cooperation lifecycle. Responsible for recognizing and initiating new business opportunities with existing clients, supporting and enhancing profit of existing clients’ projects, resolving client-related issues, evaluating and developing commercial cooperation success with assigned clients.

Key Duties and Responsibilities:

  • Build and maintain strong and long-term relationships with assigned clients that lead to partnership and mutual benefits
  • Proactively work on new cooperation opportunities and develop business with the client
  • Monitor and control client’s satisfaction with provided services and keep it at high level according to the company standards
  • Control financial relationships with the client. Meet assigned expectations for profitability
  • Manage client’s experience
  • Participate in projects execution. Help to ensure timely and successful delivery of our solutions according to client’s needs and expectations

Skills and abilities:

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Excellent communication and interpersonal skills
  • Great presentation skills
  • Negotiation and problem resolving skills
  • People motivation skills

Education:

  • Bachelor’s degree or higher in business, computer science or similar
  • Certifications or completed trainings in account management and key account management are desirable

Experience:

  • 5+ years of experience in IT industry on similar position (AM, BDM, Sales)
  • 2+ years of experience in management and IT project management
  • Experience in cooperation with end customers
  • Experience in cooperation with foreign customers

Personal characteristics:

  • Excellent analytical skills
  • Confidence, tact and a persuasive manner
  • Self-motivation and the ability to work on own initiative
  • Ability to think on your feet
  • Multitasking

WHAT YOU WILL GET WITH ELEKS:

  • Above average compensation and competitive Social package
  • Close cooperation with a customer
  • Challenging tasks
  • Competence development
  • Team of professionals
  • Dynamic environment with low level of bureaucracy

ABOUT ELEKS:

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,400+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, UX/UI, R&D, technology consulting and dedicated teams.

Iryna Machkur
Recruiter Contacts
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