Senior Site Reliability Engineer (part-time)

ELEKS Customer Support Office is looking for a Senior Site Reliability Engineer in Poland to join us for part-time involvement.

Our team is a unique and advanced group that provides high-quality support services to a diverse range of clients, from startups to enterprises worldwide. The team places a strong emphasis on proactiveness, professionalism, transparency, self-learning, flexibility, and respect as core values in our department’s culture. Team members are committed to building long-term relationships with our customers, combining reliable support with development practices to enhance the reliability of customers’ production systems and align them with current business needs.

REQUIREMENTS

  • 5+ years of commercial experience
  • Cloud Computing (Azure or AWS): Virtual Machines, Azure Kubernetes Service (AKS), Azure Container Instances, Azure Storage, Azure DevOps, Azure Functions, Azure Monitor for Azure
  • Equivalent AWS services: Amazon EC2, Amazon EKS, Amazon ECS, Amazon S3, AWS CodePipeline, AWS Lambda, Amazon CloudWatch
  • Containerization and Orchestration: Experience with Docker; Experience with Kubernetes container orchestration, including deployment, scaling, and maintenance of containerized applications
  • Infrastructure as Code (IaC): Proficiency in Terraform; Proficiency in Azure Resource Manager (ARM) templates
  • CI/CD: Must-have: Hands-on experience with CI/CD pipelines, specifically using tools like Azure DevOps; Nice to have: Experience with Jenkins, GitLab CI, or other CI/CD tools
  • Scripting and Automation: Must-have: Proficiency in PowerShell; Nice to have: Familiarity with Bash or Python for automating tasks and workflows
  • Understanding of Automation Tools: Must-have: Ansible; Nice to have: Familiarity with Puppet or other automation tools
  • Additional Requirements: Proficiency in Version Control, Monitoring, Networking, and Security
  • Familiarity with ITIL and Kanban methodologies
  • English: Upper Intermediate and higher
  • Bachelor’s degree in Computer Science, Information Technology, or a related field

MAIN RESPONSIBILITIES

  • Manage complex tickets for timely resolution in accordance with SLA
  • Investigate and replicate customer-reported issues, collaborating with cross-functional teams for resolution
  • Proactively install, configure, and monitor IT systems, performing daily maintenance tasks
  • Utilize software engineering for task automation and infrastructure management, ensuring software system reliability
  • Design scalable systems, and plan for capacity, load balancing, and redundancy
  • Detect, diagnose, and resolve incidents promptly, and conduct post-incident analysis for continuous improvement
  • Implement and maintain robust monitoring and alerting systems, setting up alerts for proactive response
  • Continually analyze system performance for efficiency, optimizing application code, database queries, and infrastructure settings
  • Use Infrastructure as Code (IaC) tools for defining and provisioning infrastructure, ensuring consistency and reproducibility
  • Be available for on-call shifts and ready to help restore the system if such a need arises

What will you get with ELEKS

  • Above average compensation
  • Cooperation with a customer
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Projects from scratch
  • Team of professionals
  • Dynamic environment with low level of bureaucracy

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Марія Садовська
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