ELEKS Project Management Office is looking for a Project Manager in Poland.

ABOUT PROJECT

The project is focused on long-term support and evolution of client products. We work with multiple clients across various domains – from startups to enterprise – helping them maintain, adapt, and grow their solutions. The service and teams scale every year, creating opportunities for ownership and growth.

REQUIREMENTS

Strong experience in support or managed services environments
Hands-on experience working with Kanban
Solid understanding of cost management (budgets, billable hours, utilization)
Experience managing distributed teams
Ability to work with multiple priorities in a dynamic environment
Experience working in a multicultural and multi-time-zone setup
Advanced level of English (spoken and written)

NICE TO HAVE

Background in IT Service Management
Experience working with clients in the US and Europe
PMP, ITIL, Agile/Scrum certifications
Technical background or previous hands-on IT experience

RESPONSIBILITIES

Manage day-to-day operations in a support services environment
Organize and prioritize work using Kanban (incidents, requests, continuous flow of tasks)
Coordinate multiple projects and distributed teams (up to ~10 people per team)
Act as a key point of contact for clients and build long-term partnerships
Manage project scope, priorities, risks, and escalations
Forecast, track, and control budgets, costs, utilization, and profitability
Ensure service quality and continuous improvement of processes
Plan and manage internal and external communications
Support and mentor team members, contributing to team growth and performance

WHAT YOU WILL GET WITH ELEKS

Close cooperation with a customer
Challenging tasks
Team of professionals
Dynamic environment with low level of bureaucracy

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.