Operations Engineer

ELEKS Customer Support Office is looking for an Operations Engineer in Poland, Croatia, Argentina.

ABOUT CLIENT

Our client is a global technology company developing a large-scale cloud-based platform used by millions of people and businesses worldwide. The product focuses on secure, reliable, and highly available systems operating at global scale.

REQUIREMENTS

• 4+ years of experience in IT, system administration, operations, or SRE roles
• Strong working knowledge of Linux and/or Windows systems administration
• Proven experience troubleshooting production infrastructure and application issues
• Hands-on experience with scripting and automation (Bash, Python, PowerShell)
• Solid understanding of networking fundamentals (DNS, TCP/IP, routing, basic diagnostics)
• Experience with monitoring, alerting, and logging tools (Prometheus, Grafana, ELK, or similar)
• Experience working with cloud platforms such as AWS or Azure
• Familiarity with CI/CD pipelines and DevOps practices
• Experience with version control systems (Git)

RESPONSIBILITIES

• Ensure reliability, availability, and performance of production systems
• Monitor system health, respond to incidents, and perform root cause analysis
• Troubleshoot complex infrastructure and application-related issues
• Design and improve operational processes and best practices
• Develop and maintain operational documentation and runbooks
• Identify and implement automation opportunities to reduce manual work
• Collaborate with engineering teams to improve system resilience and scalability
• Participate in on-call rotations and incident response activities

WHAT YOU WILL GET WITH ELEKS

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Ability to influence project technologies
• Team of professionals
• Dynamic environment with low level of bureaucracy

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.