ELEKS is looking for a Senior System Analyst in Buenos Aires.
ABOUT CLIENT
Our client is a leading US health insurance company with over 25 million members. The customer is dedicated to expanding access to high-quality, cost-effective health care and equipping their members with information and tools so they can make the best health care decisions for themselves and their families. We are helping to achieve our customer’s goals via developing and supporting the IT tools.
REQUIREMENTS
- 5 years of experience as a System Analyst or similar role in a complex IT environment
- Proven experience with waterfall and XP (Extreme Programming) methodologies
- Experience in developing technical specifications and detailed system designs
- Hands-on experience with integration of SaaS and COTS packages into existing systems
- Strong experience in incident and issue resolution, particularly with unstable applications and systems
- Experience in creating operating procedures and user manuals for smooth operational transitions
- Proficiency in system analysis and design using tools like UML, ER diagrams, and process flow diagrams
- Strong knowledge of integration techniques and system compatibility assessments
- Experience with enterprise applications and middleware solutions
- Understanding of system infrastructure, including networks, servers, and storage solutions
- Hands-on experience with SQL and data integration
- Familiarity with cloud-based services and SaaS platforms
- Proficiency with issue tracking and problem resolution tools (JIRA, ServiceNow)
- Experience in developing documentation, including technical manuals and knowledge databases
- Strong written and verbal communication skills to create user manuals and documentation
- Upper-Intermediate English (written and spoken)
RESPONSIBILITIES
- Develop detailed technical specifications and designs for waterfall/XP projects/system enhancements
- Provide application domain knowledge to the ADM team
- Manage unstable applications/systems by helping to resolve incidents and issues
- Support infrastructure first build with Solution Architects and Infrastructure Engineers
- Review, guide, troubleshoot and resolve contentious issues escalated during implementation
- Evaluate integration of SaaS/COTS packages to current environment
- Develop operating procedures and user manuals for transition into routine operations
- Enable building of knowledge databases for technology, solutions, and domain areas
- Work with architecture, application services, infrastructure, release management and other relevant stakeholders to enable a smooth deployment
- Continuously work on capturing and transferring tacit knowledge to vendors and knowledge management systems
Переваги співпраці з ELEKS
- Тісна співпраця з клієнтом
- Цікаві завдання
- Розвиток компетенцій
- Здатність впливати на технології проекту
- Команда професіоналів
- Динамічне середовище практично без бюрократії
Компанія ELEKS розробляє програмне забезпечення на замовлення з 1991 року. Ми ділимося своєю експертизою, знаннями та досвідом, допомагаючи клієнтам створювати інноваційні програмні продукти для розвитку їхнього бізнесу. Команда ELEKS – надійний технологічний партнер для багатьох світових брендів.
Понад 2000+ фахівців ELEKS, які працюють у наших офісах по всьому світу, надають клієнтам повний спектр послуг із розроблення програмного забезпечення. Наші ключові сервіси: розроблення продуктів, QA, R&D, дизайн, технологічний консалтинг і профільні команди.