Technical Business Analyst

REQUIREMENTS

• 5+ years of experience in business analysis
• Experience with data mapping, SQL, and stored procedures
• Strong understanding of business goals and ability to assess the impact of requirements on product outcomes and business value
• Ability to think beyond execution and proactively propose solutions and improvements rather than simply implementing requested tasks
• Experience in identifying high-value initiatives and contributing to prioritization activities
• Proven experience in eliciting, analyzing, documenting, and refining business requirements
• Ability to efficiently decompose complex business needs into clear, actionable tasks and deliverables
• Strong skills in creating and maintaining documentation (Business Requirements Documents, User Stories, Acceptance Criteria, Process Flows)
• Ability to streamline and optimize requirements analysis and refinement processes
• Experience collaborating with stakeholders at different levels and across multiple functions
• Ability to guide stakeholders, challenge assumptions when appropriate, and recommend alternative approaches aligned with business objectives
• Strong facilitation, communication, and expectation management skills
• Strong partnership with delivery teams, engineering, and QA to ensure a balance between client expectations and implementation realities
• Ability to assess delivery impact, feasibility, and implementation efficiency when defining requirements and solutions
• Experience working in Agile/Scrum environments
• Strong sense of ownership and accountability for driving analysis activities and outcomes
• Proactive in identifying risks, dependencies, and opportunities for process or product improvements
• Ability to take initiative and contribute to decision-making processes
• Strong analytical and critical thinking skills
• Excellent communication and interpersonal abilities
• Ability to influence and challenge ideas constructively
• Results-oriented mindset
• Advanced level of English

RESPONSIBILITIES

• Define business needs and business change drivers
• Manage customer expectations and translate needs into effective solutions
• Elicit requirements using different BA techniques (interviews, focus groups, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis, etc.)
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying needs
• Document, analyze, and prioritize detailed business requirements based on users and business needs
• Proactively identify improvements that would increase efficiency or productivity in work effort, processes, or application features
• Establish and maintain positive relationships with all stakeholders
• Plan and Coordinate the BA team at the project
• Conduct BA team coaching and mentoring (subordinate RAs and BAs, QAs, etc.)
• Contribute to continuous improvement of business analysis practices, as well as other procedures
• Develop requirements and other project documentation templates
• Conduct requirements audit