Senior Experience Designer

ELEKS Product Design Office is looking for a Senior Experience Designer in Argentina.

REQUIREMENTS

• Over 5 years of experience in UX design
• Deep understanding of design thinking methodologies and human-centered design principles
• Proficient in Figma, Miro, Sketch, Mural, and various prototyping tools
• Skilled in creating journey maps, service blueprints, and interaction models
• Knowledgeable in customer experience metrics (NPS, CSAT, CES) and their practical application
• Solid grasp of accessibility standards, including WCAG, ADA, and EN 301 549
• Experienced in working with design systems and component-based UI frameworks
• Basic knowledge of HTML, CSS, and front-end development limitations
• Proven track record of contributing to Agile teams and collaborating with cross-functional stakeholders
• Strong communication and stakeholder engagement skills
• Fluent in English

RESPONSIBILITIES

• Run user research, interviews, and usability tests to spot pain points and find improvement areas
• Create customer journeys, service blueprints, and workflows to boost user engagement
• Turn insights from user research, market data, and analytics into clear recommendations
• Lead product discovery and design phases, including research, workshops, and idea validation
• Design user flows, wireframes, and prototypes using research insights and best practices
• Use design systems to build high-fidelity UI mockups that follow brand guidelines
• Test designs through A/B testing, usability sessions, and ongoing feedback
• Make sure designs follow accessibility standards like WCAG to be inclusive
• Work closely with different teams to make sure design goals support business needs
• Run workshops with stakeholders to brainstorm and co-create better customer experiences
• Promote human-centered design and keep the user at the heart of all design decisions

WHAT YOU WILL GET WITH ELEKS

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Team of professionals
• Dynamic environment with low level of bureaucracy

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.