Kyiv

Senior/Middle Information Developer

ELEKS Information Development Office  is looking for a Senior/Middle Information Developer in our Lviv or Kyiv location

Responsibilities

  • Understand the product and business requirements and be able to align them with the user needs to plan, design, and set up the user assistance solution.
  • Develop content strategy for the product and plan documentation architecture.
  • Estimate documentation development efforts and plan the work of the Information Development team on the project.
  • Write and edit all possible documentation, graphics, and infographics, eLearning types as required on a project at a high proficiency level.
  • Implement and support single-sourcing, structured authoring, and minimalism at a high proficiency level.
  • Approve technical requirements to documentation software with stakeholders; evaluate and justify the terms of the task completion; assign tasks to Information Developers and monitor task implementation.
  • Build effective documentation processes using different technical communication methodologies without any conflicts with other sub-teams processes; propose innovations to the process during the project life cycle to maximize team performance.
  • Conduct peer reviews prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements.
  • Perform analysis, troubleshooting, and provide solutions to any documentation issues.

Requirements

  • 4 / 1.5+ years of experience in Information Development/ Technical Writing/ Technical Communication
  • Profound understanding of the software documentation specifics.
  • Master Degree in Applied Linguistics, Philology, IT, or Technical Writing/Technical Communication Certificate
  • Deep knowledge of software terminology.
  • Knowledge of documentation development life cycle (DDLC) and its interdependence with SDLC.
  • Understanding of the main principles of single sourcing and topic-based authoring.
  • Basic knowledge of HTML and CSS.
  • Knowledge of HAT, graphics and video production tools.
  • English – Advanced or higher.
  • Experience in knowledge management would be a plus.

What will you get with ELEKS

  • Competitive Social package 
  • Close cooperation with a customer
  • Business trips
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Team of professionals
  • Dynamic environment with a low level of bureaucracy

About ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,400+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, UX/UI, R&D, technology consulting and dedicated teams.

Marta Dzedzinska
Recruiter Contacts
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