ELEKS Information Development Office is looking for Senior Information Developer in all our locations or remotely.
About Client
Our customer is a world leader in mineral-based specialties for industry. The French company extracts minerals and transforms them into value-added products for industrial firms. Operates in 50+ countries
Requirements
- 5+ years of experience in Information Development/Technical Writing/Technical Communication
- Advanced or Proficiency level of English
- Extensive experience with producing various deliverables: user manuals, help systems, technical/operations manuals, API documentation, knowledge bases, video tutorials, infographics, etc.
- Extensive experience with professional tools like MadCap Flare/ATCS, Camtasia/Storyline
- Experience starting documentation projects from scratch and leading people
- Outstanding communication and presentation skills.
- Initiative and proactivity
- Experience mentoring staff
- Certificate in the professional area would be a plus
Responsibilities
- Develop a content strategy
- Understand the product requirements, identify client’s writing style, and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago, ISO, Sun, IEEE, RAND, etc.)
- Create publication guidelines for internal company use and for project use
- Create documentation templates for various document outputs at a high proficiency level
- Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
- Write and edit all possible documentation types as required on a project at a high proficiency level
- Create various graphics and infographics types for documentation at a high proficiency level
- Create various types of video documentation at a high proficiency level
- Implement and support single-sourcing, structured authoring, and minimalism at a high proficiency level
- Develop documentation architecture and apply content strategy on the projects
- Create context-sensitive help systems and cooperate with the development team to embed them into the product
- Communicate with stakeholders; receive high-level documentation tasks, break them into small simple tasks, assign tasks to Information Developers, and organize task execution and team interaction
- Build effective documentation processes using different technical communication methodologies without any conflicts with other sub-teams processes; propose innovations to the process during project life cycle to maximize team performance
- Conduct peer reviews prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
- Follow a standardized process to edit and deliver software documentation; introduce and maintain documentation processes on the projects
- Perform analysis, troubleshooting, and provide solutions to any documentation issues
- Create documentation from scratch using HTML, XML, and CSS
- Approve technical requirements to documentation software with stakeholders; evaluate and justify the terms of the task completion; assign tasks to Information Developers and monitor task implementation
- Pass competence certifications
- Organize and perform internal coaching and mentoring of staff
- Conduct internal staff testing (“matrix”), perform competency analysis and organize lectures, seminars, IDO talks, experience sharing sessions, and other forms of trainings for Information Developers
- Develop functional areas by engaging leading technology experts to share experience
- In cooperation with the Head of IDO, develop competence strategy of the IDO, create training materials and knowledge libraries for internal company use
- Drive technical interviews, gathering variety of information about a potential candidate (attitudes, motivation, behavior, etc.)
Assess and consult other projects; prepare information development-specific proposals for prospects, develop marketing Case Studies
- Suggest and implement new information development technologies and approaches
What will you get with ELEKS
- Above average compensation and competitive Social package
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Ability to influence project technologies
- Projects from scratch
- Team of professionals
- Dynamic environment with low level of bureaucracy
- Medical insurance
ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.
Our 1,600+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.
