Lviv, UA

Senior Information Developer

ELEKS is looking for a Senior Information Developer in our Lviv or Kyiv location


Our customer is one of the biggest companies based in Switzerland. The aim of the project is to create a solution that would allow using digital currency as a replacement of physical cash.  The aim of the Information Development team on the project is to create the all-round web-based and mobile assistance and training for end-users, as well as manage internal knowledge on the project and ensure that all technical and business documentation is in place. You will have the opportunity to become a part of an exciting and innovative solution!


  • Understand the product and business requirements and be able to align them with the user needs to plan, design, and set up the user assistance solution
  • Develop content strategy for the product and plan documentation architecture
  • Estimate documentation development efforts and plan the work of the Information Development team on the project
  • Write and edit all possible documentation, graphics and infographics, eLearning types as required on a project at a high proficiency level
  • Implement and support single-sourcing, structured authoring, and minimalism at a high proficiency level
  • Approve technical requirements to documentation software with stakeholders; evaluate and justify the terms of the task completion; assign tasks to Information Developers and monitor task implementation
  • Build effective documentation processes using different technical communication methodologies without any conflicts with other sub-teams processes; propose innovations to the process during project life cycle to maximize team performance
  • Conduct peer reviews prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
  • Perform analysis, troubleshooting, and provide solutions to any documentation issues


  • Knowledge of the software documentation specifics and modern trends at an expert level
  • Deep knowledge of software terminology
  • Profound understanding of single sourcing and topic-based authoring
  • Experience in knowledge management would be a plus
  • Knowledge of documentation development life cycle (DDLC) and its interdependence with SDLC
  • Deep knowledge of various technical communication standards
  • Knowledge of modern desktop publishing, help authoring, instructional design tools, as well as graphic editors at an expert level
  • Profound knowledge of HTML and CSS
  • English – Advanced or higher


  • Master Degree in Applied Linguistics, Philology, IT, or a Technical Writing/Technical Communication Certificate


  • 4+ years of experience in Information Development/ Technical Writing/ Technical Communication


  • Competitive social package
  • Close cooperation with a customer
  • Business trips
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Team of professionals


ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.
Our 1,400+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, UX/UI, R&D, technology consulting and dedicated teams.

Marta Dzedzinska
Recruiter Contacts

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