Lviv, UA

Middle Information Developer (Technical Writer)

ELEKS announces a vacancy opening for Middle Information Developer at Lviv office.


At ELEKS, an Information Developer (also known as Technical Communicator or Technical Writer) is a professional who helps bridge the gap between complex technology and users, no matter what their experience with software is. As an integral part of the development team, you will plan, organize, develop, and maintain all aspects of the content in the type and form that best suits the needs of the target audience, thus, ensuring the overall quality and usability of the solution.

 Main Responsibilities:

  • Identify the requirements and standards for the content to be developed
  • Estimate information development efforts
  • Interview subject matter experts to obtain ongoing details on the projects
  • Organize and manage the process of creating project documentation
  • Create documentation templates
  • Convert technical information into easily understood content through text, images, diagrams, presentations, and videos
  • Implement and support single-sourcing and structured authoring
  • Follow a standardized process to edit and deliver software documentation

Mandatory requirements:

  • Advanced level of English or higher
  • Master Degree in Applied Linguistics, Philology, IT, or a Technical Writing/Technical Communication Certificate
  • Have at least 1 year of experience in developing documentation for desktop/web/mobile software
  • Experience in creating documentation according to topic-based authoring
  • Experience creating documentation using MadCap Flare
  • Excellent written and verbal communication skills
  • Knowledge of the Microsoft Manual of Style
  • Experience in creating schemes and diagrams
  • Understanding of the Agile methodologies
  • Understanding of DDLC

Optional requirements:

  • Experience in CSS and HTML
  • Experience in creating video documentation
  • Availability of documentation portfolio with project samples that showcase your expertise in documentation

Personal Characteristics:

  • Excellent listening, organizational, and interpersonal skills
  • Analytical thinking
  • Initiative and proactivity
  • Ability to find creative solutions
  • Ability to work in a team and individually
  • Attentiveness to details
  • Sense of responsibility, dedication, and attitude towards success

What will you get with ELEKS:

  • Above average compensation and competitive Social package
  • Challenging tasks
  • Professional development
  • Team of professionals
  • Dynamic environment with low level of bureaucracy


ELEKS is a global vendor of software solutions and software engineering services. The company established in 1991 and currently has over 1000 employees. We have development centers in Ukraine and Poland and representative offices in the USA and UK. We work with a number of clients from the IT, Financial Services, Media, Entertainment, Local Government, Healthcare, Legal and other sectors.

Nataliya Tarlupa
Recruiter Contacts
skype tarlupa_1
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