Junior Business Process Improvement Specialist

ELEKS Quality Management and Internal Efficiency Office is looking for a Junior Business Process Improvement Specialist in our Lviv office

About  Job

Junior Business Process Improvement Specialist supports initiatives according to department objectives. He is responsible for collecting data, organization of cross-functional meetings and activities related to processes approach, process documentation, quality management, and standardization, regular internal audits.


  • Support in processes definition across company, document assessment results, processes mapping
  • Register processes, requirements, observations, recommendations to them.
  • Conduct process and risk gap assessments
  • Inform risk and control owners based on risk treatment plans regarding required actions to be performed
  • Document and track predefined metrics and KPIs per process, department or function
  • Document and update standard operating procedures, keep up to date documents register
  • Archive and store old versions of documents. Keep on track documents that require review and/or validation
  • Initiate documents approval workflow if required
  • Participate in the creation of the Internal Audit Program and Plan. Schedule and organize the audit
  • Participate in periodical internal audits. Track action items execution. Inform the process owners about audit results, observations, and non-conformities
  • Prepare Audit Report
  • Participate in communications campaigns (communication plan creation, coordination of actions to be done by different departments in terms of communication campaign arrangement)
  • Arrange onboarding training


  • Understanding of project management methodologies and processes
  • Understanding of business process management life cycle
  • Understanding of document life cycle
  • Understanding of change management process
  • Good analytical skills
  • Ability to work in changing the environment
  • Communication, negotiation, and relationship-building skills
  • Problem-solving
  • Ability to work effectively as a member of a team and independently
  • Relevant bachelor degree or higher
  • English – intermediate (spoken and written)

Personal characteristics

  • Highly-organized and detail-oriented
  • Dynamic and vigorous
  • Professional and positive approach
  • Trustworthy

What will you get with ELEKS

  • Above average compensation and competitive Social package
  • Close cooperation with a customer
  • Business trips
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Project from scratch
  • Team of professionals
  • Dynamic environment with a low level of bureaucracy


ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 1,400+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, UX/UI, R&D, technology consulting and dedicated teams.

Oksana Danyliv
Recruiter Contacts

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